A lit candle in a textured beige ceramic holder sits on a spa-style stone surface with black stones, a rolled white towel, a small flower, and bamboo in the background.

Candle Care

Get the most out of your candles

For the best lighting experience, tilt your candle slightly. Light the wooden wick at one end and watch the flame spread across the entire wick. A long-reach lighter works best.

It might take a few tries to get the wick lit—be patient, as wood wicks can be tricky. Once you’ve successfully lit it once, it should be easier the next time.

Allow the entire surface of the wax to melt during each burn session to prevent tunneling.

After your candle cools, the wax surface may appear rough or cratered. This is completely normal and a sign of its all-natural wax, free from unnecessary additives.

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WARNINGS:

• Never leave a burning candle unattended.

• Always burn candles on a flat, stable surface.

• Do not touch the vessel when the candle is lit.

It may be hot.

• Keep candles out of reach of children and pets.

• Keep candles away from flammable objects.

• Do not burn a candle for more than 4 hours at a time.

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Frequently Asked Questions

Can I personalize an order for a special event?

Yes! If you need a special combination of fragrance, vessel, logo, name, or date for your event, please feel free to send me an email with the details, and I'll be happy to provide you with a quote.
Can I send my order as a gift?

Yes, my Terracotta Candle Collections make a very special gift! And you can include a handwritten note with your cherished message.
Do you use eco-friendly materials?

Yes. My candles are made with natural plant-based soy-coconut wax (no paraffin) and natural wooden wicks, as well as a blend of fine fragrance oils, free of phthalates and parabens.
Can I track my order?

Yes, as soon as your order is on its way, you'll receive a tracking number.
What is your return policy?

Due to the nature of my product, I cannot accept returns or exchanges. If your vessel is broken or the candle is melted during transit, please take pictures within 3 days of receiving it and send me a message. We'll figure it out together.
Why do your candles differ from the depicted picture?

Each terracotta vessel is individually hand-formed and hand painted, so the final product may vary slightly from the photos. No two vessels are exactly alike, and their subtle imperfections only enhance their inherent charm.
Can your vessels be reused?

Of course! Decorative accent, succulent planter, jewelry tray, pen holder, herb planter, key catchall, and more. 
Can I change or cancel my order?

You can make changes or cancel your order within 12 hours of placing it. For custom-made orders, I cannot accept changes or cancellations once your order is placed. Thank you for understanding.
Do you offer international shipping?

I currently ship only within the contiguous United States.